Promote synergy across your delivery, design, and quality assurance teams

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Why the need for this guide?

  1. The breaking down and accountability of tasks that can be handed over from one team to another easily
  2. Alignment of the timeline across the various team setups such that there would be a…

Setting the foundation for interactive prototyping in MS PowerPoint

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  1. Availability — comes pre-installed in most corporate computers, even in strict environments i.e. government, defence, and banking sectors without you having to request for approvals for software cost, etc.
  2. Flexibility — allows you to embed an interactive prototype into a pitch deck to showcase value to stakeholders
  3. Portability — allows you to send the design document to various user groups for review, feedback, and collaboration without having the users to…

Five simple steps towards improving product quality and increasing adoption

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Why conduct user tests?

  • Validate: ensures that the product fits the needs and provide value for my target users/groups
  • Educate: allows users to gain some familiarity with the product before launch to minimize training and questions regarding product usage
  • Advocate: leverage on users’ network to share about the product’s new features and facilitate the adoption of the product
  1. Establish test objectives
  2. Select target…

Important activities and tasks to take note of in preparation for your project transition

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What happens after a project ends?

  • People — planning for support teams (L1/L2/L3), educating end-users
  • Process — support/escalation workflow structure, service-level agreements, handover/training plans, documentation
  • Product — technical documentation, user guides, road maps


Tweak your product design quickly so that developers can ship useful product features fast

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  1. Prototype: Establish initial sketches of user journeys
  2. Define: Create a user feedback framework
  3. Validate: Organise frequent meetings with users
  4. Build: Align your sprint schedule with…

Ensure that vulnerabilities are properly addressed through a security assessment before your application goes live

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What is the security assessment about?

What does the security assessment and tests cover?

  • Mobile and web application penetration tests: OWASP Top 10 20XX vulnerabilities
  • Infrastructure audit: OS hardening and vulnerability; access controls, auth configurations, security logging

What is the process like?

Five useful components of a user story specification that facilitates the delivery of your solution

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What is a user story?

What makes a good user story?

Practical examples to estimate, quantify, and present your digital transformation project benefits to investors

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  1. Establish and communicate the benefits
  2. Plan and set targets to achieve the benefits
  3. Estimate and quantify the overall financial benefits
  4. Project and quantify the benefits for the individual value sources
  5. Put things together and ask for…

Set up an operating model that complements your business

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  1. Address the pre-requisites
  2. Ensure a strong foundation

Technology is just a part of the larger equation

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The shift in the environment

Jimmy Soh

In perpetual beta—playing at the intersection between digital technology and business.

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